Terms of Service

Contact and Business Details

Business name: Cake Anna Artisan Bakery

Address: 8 Baltic Place, Pill, Bristol, England, BS20 0EJ, United Kingdom

Email: info@cakeanna.cfd

Using Our Service

Our online platform is intended to allow customers to view products, place orders, and manage account information. Use of the platform is subject to these Terms and any additional rules posted on the site. You must be at least the minimum age required by applicable law to use our services.

• You agree to provide accurate, current, and complete information when creating an account or placing an order.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• We reserve the right to refuse service, cancel orders, or limit quantities for any reason, including product availability or suspected fraud.

Orders, Payments and Pricing

All orders are subject to acceptance and availability. Prices displayed on the platform are subject to change. Payment is required at the time of order unless otherwise specified. We use third-party payment processors; their terms and privacy policies apply to payment processing.

You agree to pay all charges associated with your orders. In the event of an order error or pricing discrepancy, we reserve the right to correct the error and contact you for instructions.

Delivery and Returns

Delivery options, times, and charges are provided at checkout. Delivery estimates are not guaranteed. For perishable goods such as bakery items, please follow our storage and handling guidance. Returns and refunds are handled in accordance with applicable consumer laws and our policies; contact us for assistance.

User Conduct and Restrictions

You agree not to use the service for unlawful purposes or to:

• Infringe intellectual property or other rights.
• Transmit harmful code, spam, or abusive content.
• Attempt to gain unauthorised access to the platform or other users' accounts.

We may suspend or terminate access for users who violate these terms.

Intellectual Property

All content on the platform, including text, images, logos, and designs, is owned or licensed by Cake Anna Artisan Bakery and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written permission, except as expressly permitted by these Terms.

Disclaimers and Limitation of Liability

The service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including merchantability and fitness for a particular purpose. We do not guarantee uninterrupted or error-free service.

Except where prohibited by law, our liability for any claim arising from your use of the service is limited to the amount you paid us in the past 12 months for the services giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify and hold Cake Anna Artisan Bakery and its officers, directors, employees, and agents harmless from any claims, losses, liabilities, damages, and expenses arising from your use of the service, violation of these Terms, or infringement of third-party rights.

Privacy and Data

Our Privacy Policy governs how we collect and process personal information. By using the service, you consent to our collection and use of information as described in the Privacy Policy.

Modifications to Terms

We may modify these Terms from time to time. We will post updated Terms on our platform and indicate the revision date. Continued use of the service after changes constitute acceptance of the updated Terms.

Governing Law and Dispute Resolution

These Terms are intended to be a general agreement and do not provide jurisdiction-specific legal advice. If you have a dispute, please contact us first so we may attempt to resolve it. Any legal claims should be brought in a competent forum available to both parties.

Contact Us

If you have questions about these Terms or want to contact us for any reason, please reach out: